← All projects

Selected work / 03 · Legal services

A more connected front desk.

A simple conversation becomes an appointment—and an organised client record.

Roman Urdu + EnglishAppointmentsClient records
Try the experience ↓
Legal receptionist editorial project visual
Legal receptionistW / 03
01 / THE CHALLENGE

Reception work relied on manual updates between channels.

WHAT WE BUILT

WhatsApp, calls, appointments and records are connected.

02 / EXPLORE THE WORK

See it happen.

01 / 04

Start where the client is.

Clients can reach the practice by WhatsApp or phone.

W / INTERACTIVE WORKFLOW●
Practice receptionReady to answer

A client gets in touch

Hello. How can we help?● WhatsApp + phone
Example conversation
Visual explanation · illustrative example data
03 / THE DETAILS THAT MATTER

Simple on the surface.

Two languages+

Clients can speak in Roman Urdu or English.

Flexible appointments+

Booking, rescheduling and cancellation use the same natural conversation.

A visible handover+

The team can review the client record and AI-handled call recordings.

THE RESULT

Clients get a clear next step. The practice stays informed.

NEXT PROJECT / 04Legal case management ↗Let’s build yours ↗